GENERAL TERMS AND CONDITIONS
2.1.References in the Terms to "us", "our," "we" or the "the Company" are references to BTC-Casino.io who you are contracting with.
3. CHANGES TO THE TERMS
3.1. The Company reserve the right to amend, modify, update and change any of the Terms for a number of reasons, including commercial, legal (to comply with new laws or regulations) or customer service. The most up-to-date Terms and their effective date are available on the Website. We will notify the player of any such amendment, modification or change by publishing the new version of the Terms on the Website.
It is the responsibility of the player to make sure that he is aware of the current terms and conditions of the Terms and the Company advises the player to check for updates on a regular basis. The Company reserves the right to modify the Website, services and software and/or change the system specification requirements necessary to access and use the services at any time and without prior notice.
3.2. If any change is unacceptable to you, you may either cease using the Website, and/or close Your Account by complying with paragraph 12 of the Terms. Your continued use of any part of the Website after the date on which the Terms are stated to come into effect will be deemed to be your binding acceptance of the revised Terms, including (for the avoidance of doubt) any additions, removals, substitutions or other changes to the identity of the Company in paragraph 2.1 of the Terms, whether or not you have had notice of, or have read, the revised Terms.
4. LEGAL REQUIREMENTS
4.1. No-one under the age of 18 or the age of legal consent for engaging in the activities included in the services under the laws of any jurisdiction, whichever is higher ("Legal of Age") may use the services under any circumstances and any person not Legally of Age who uses the services will be in breach of the terms of this Terms. The Company reserves the right to request proof of age at any stage to verify that persons not Legal of Age are not using the services. The Company may cancel a person's account and exclude a person from using the services if proof of age is not provided or if the Company suspects that a person using the services is not Legal of Age.
4.2. Internet gambling may not be legal in some jurisdictions. You understand and accept that the Company is unable to provide you with any legal advice or assurances in respect of your use of the Services and the Company makes no representations whatsoever as to the legality of the Services in your jurisdiction. Use the services on the Website are at your sole option, discretion and risk, and you are solely responsible for ascertaining whether it is legal in your jurisdiction.
4.3. The Company does not intend to enable you to contravene applicable law. You represent, warrant and agree to ensure that your use Website services will comply with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Website services by you.
4.4.The list of permitted jurisdictions may be changed by the Company from time to time with or without notice. You agree that you are not allowed to open an account, nor attempt to use Your Account, if you are based in this (these) jurisdiction (-s).
5. OPENING YOUR ACCOUNT
5.1. In order to open an account ("Your Account") to use the Website services, you should provide your e-mail address, choose a password and also may fill-out other personal information, including your name, date of birth and phone number, in order to recive bonuses from the Company.
5.2. In case of some occurrances (for instance, such as noted in paragraph 4.1. etc.) the Company reserves the right to request at any time satisfactory proof of your identity (including but not limited to copies of a valid passport / identity card or any other document to verify your identity). If you do not supply or not able to provide us with such information, we can suspend your account until you provide us with the information required and/or block it in case we do not receive it.
5.3. If you have any questions or if you encounter any problems during registration, you can contact Support Service by sending an email to firstname.lastname@example.org.
5.4. You may only open a single account at the Website. Any other account you open on the Website will be considered as the "Duplicate Account". All Duplicate Accounts may be immediately closed by us and:
5.4.1. all transactions made from the Duplicate Account will be made void;
5.4.2. all stakes or deposits made using that Duplicate Account will be returned to you; and
5.4.3. any returns, winnings or bonuses which you have gained or accrued during the time the Duplicate Account was active will be forfeited from you and may be reclaimed by us, and any funds withdrowned from the Duplicate account shall be returned to us on demand.
6. VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS
6.1. In consideration of the rights granted to you to use the services, you represent, warrant, covenant and agree that:
6.1.1. You are not under the age of 18 or any legal age required for gambling or gaming activities under the law or jurisdiction that applies to you;
6.1.2. You are the rightful owner of the money in Your Account and all details provided by you to the Company either during the registration process or at any time thereafter, including as part of any payment deposit transaction, are true, current, correct and complete.
6.1.3. You are fully aware that there is a risk of losing money when gambling by means of the services and you are fully responsible for any such loss. You agree that your use of the services is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against the Company.
6.1.4. You fully understand the methods, rules and procedures of the services and Internet gambling in general. You understand that it is your responsibility to ensure the details of bets and games are correct. You will not commit any acts or display any conduct that damages the reputation of the Company.
6.2. If we are unable to confirm that you are at the Legal Age then we may suspend Your Account. If a fact that you were under the Legal age at the time you made any gambling or gaming transactions, then:
6.2.1. Your Account will be closed;
6.2.2. any winnings which you have accrued during that time will be forfeited from you and you will be required to return to us all funds that were withdrawn from Your Account.
7. USERNAME, PASSWORD AND SECURITY
7.1. After opening Your Account, you must not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten Your Account details you may recover your password by clicking on the "Remind Password" link below the login window.
7.2. You are entirely responsible for maintaining the confidentiality of your password and you have sole responsibility for any and all activities that occur under your account. You remain liable for losses incurred by yourself or a third party on Your Account.
7.3. You must notify The Company immediately of any unauthorized use or theft of Your Account or any other breach of security. If requested you agree to provide The Company with evidence of such theft or unauthorized use. The Company will not be liable for any loss that you may incur as a result of someone else using your password, either with or without your knowledge.
8. DEPOSITS AND WITHDRAWALS TO/FROM YOUR ACCOUNT
8.1. If you wish to participate in betting or gaming using the Website, You must deposit money into Your Account.
8.2. You undertake that:
8.2.1. all money that you deposit in Your Account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and
8.2.2. all payments made into your account are authorized and you will not attempt to reverse a payment made into Your Account or take any action which will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.
8.3. The Company does not accept 3rd party deposits, ie. a friend, relative, partner, husband or wife. You must deposit from an account/system that is registered in your own name.
8.4. By depositing money, you agree that you will not make or attempt to make any charge-backs, and/or deny or reverse any payment that you have made and you will reimburse the Company for any charge-backs, denial or reversal of payments you make and any loss suffered by the Company as a consequence thereof.
8.5. In case of suspicious or fraudulent payment or any other fraudulent activity (including any charge-back or other reversal of a payment), the Company reserves the right to block Your Account, reverse any made pay-out and recover any winnings.
8.6. We may at any time set off any positive balance on Your Account against any amount you owe to us when we re-settle any bets or wagers pursuant to Duplicate Accounts, Collusion, Cheating, Fraud and Criminal Activity or Errors.
8.7. You acknowledge and agree that Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking or other system insurance. Additionally, any money deposited in Your Account will not earn any interest.
8.8. You may request withdrawal of funds from Your Account at any time provided that:
8.8.1. all payments made into Your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled;
8.8.2. any Checks referred to in paragraph 6 above have been completed.
8.9. When making a cash-out request a certain points need to be considered:
8.9.1. You agree with our withdrawals schedule. Withdrawal requests are processed during 24 hours after payoff submission
8.9.2. When you request a withdrawal of funds gained using no deposit bonus and you haven`t made your first on the Website, the payout does not exceed the amount of 40 mbtc.
8.10. By accepting this Agreement, your confirm that you are entitled to use Services, and Website's services, offered via the current Website. In case the you use Services through the Website, offering specific services, for example, gaming services, you make legally binding declaration that you are at or past the legal age to be considered an adult as per requirements of your’s country or residence in order to use current services, provided by the Website. By starting the use of Services, you take own legal responsibility that you do not violate laws of any country where the service is being used, and payment service provider is not responsible for any such violation.
8.11. After clicking the "Pay" button you agree that you will not be eligible to cancel the payment or request to cancel it. By placing the order on the Website, you confirm and state that you do not violate legislation of any country. Also, by accepting these Rules (and/or Terms & Conditions), you confirm that you are entitled to use Services offered via the Website. In case you use Website’s services, offering such specific services as gaming services, you make legally binding declaration that you have reached or surpassed the legal age, which is considered as such by your jurisdiction in order to use Services provided by the Website.
9. PLACING A BET OR GAMING
9.1. It is your responsibility to ensure that the details of any transaction which you place are correct before confirming the bet.
9.2. Your transaction history can be accessed by clicking ‘Cashier" on the Website.
9.3. We reserve the right to refuse the whole or the part of any transaction requested by you at any time in our sole discretion. No transaction shall be deemed accepted until you receive a confirmation from us. If you did not receive a confirmation that your transaction has been accepted, you should contact Support.
10. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY
10.1. The following activities are not allowed and constitute a material breach of the Terms:
10.1.1. providing information to third parties;
10.1.2. using an unfair advantage or influence (commonly known as cheating), including the exploitation of bugs, loopholes or errors in our software, the use of automated players (also known as 'bots'); or the exploitation of an 'error';
10.1.3. taking part in any criminal activities including money laundering and any other activity with criminal consequences;
10.1.4. colluding or attempting to collude and intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any game you play or will play on the Website.
10.2. Any free funds received from the Company (bonuses, comp point etc.) also cannot be a subject for abuse by any means.
10.3. The Company will take all reasonable steps to prevent collusion or any attempts to collude; detect them and the corresponding players; and deal with the corresponding players accordingly. We will not be liable for any loss or damage which you or any other player may incur as a result of collusive, fraudulent or otherwise illegal activity or cheating and any action we take in this respect is at our sole discretion.
10.4. If you suspect a person is colluding, cheating or undertaking a fraudulent activity you shall as soon as reasonably practicable report this to us by e-mail.
10.5. If the Company has a suspicion that you may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of the Terms, your access to the services may be terminated immediately and/or your account blocked. If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in Your Account.
The Company shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with the Company to investigate any such activity.
10.6. You shall use the services only in good faith towards both the Company and other players using the services. In the event that the Company deems that you have been using the services or the software in bad faith the Company shall have the right to terminate Your Account and any other accounts you may hold with the Company and the Company shall be entitled to retain all monies therein. You hereby expressly waive any future claims against the Company in such regard.
11. OTHER PROHIBITED ACTIVITES
11.1. You must not use any abusive or aggressive language or images; swear, threaten, harass or abuse others, including other users, or behave in this manner towards the Company staff that operate or support the Website.
11.2. You shall not corrupt or flood the Website with information causing the Website to malfunction, nor shall you take any actions that may affect the functioning of the Website in any way, for example (but not limited to) releasing or propagating viruses, worms, logic bombs or any similar actions. Any multiple submissions or "spam" are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way any information available on the Website.
11.3. You shall use the Website for personal entertainment only and you are not allowed to reproduce the Website or any it’s part in any form whatsoever without first obtaining our express consent.
11.4. You must not attempt to gain an unauthorized access to the Website, the servers where the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or any similar type of attack. In case when this provision is breached we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such breach your right to use the Website will cease immediately.
11.5. We will not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material that you suffer as a result of using the Website or downloading any material posted on the Website, or on any website linked to the Website.
12. DURATION AND TERMINATION
12.1. You may terminate your account (including your username and password) at any time by sending an email to us at.
12.2. Until you have received a confirmation from us stating that we have closed Your Account, you shall remain responsible for any activity on Your Account between the time when you send us an email and the time when your account is terminated by the Company.
12.3. Upon the termination of Your Account subject to any rights or obligations which have accrued prior to termination, neither party shall have any further obligation to the other under this Term.
12.5 The Company may terminate Your Account (including your username and password) immediately without notice:
12.5.1. if for any reason we decide to discontinue to provide the services in general or specifically to you;
12.5.2. if Your Account is associated in any way with any existing account that has been terminated.
12.5.3. If Your Account is associated with, or related to, existing blocked accounts, we may terminate Your Account, irrespective of the nature of this relationship, and the registration details provided on said accounts; or for any other reason we see fit. Save for as otherwise provided herein, on termination any balance in Your Account will be returned to you within a reasonable time of your request, subject always to our right to deduct any amounts owed by you to us;
12.5.4. if you attempt to manipulate or ascertain information concerning the software code or are involved in collusion;
12.5.5. if you tamper or attempt to tamper with the software in any way;
12.5.6. if you are committing any offence eg by attempting to access the Website from a jurisdiction where playing the games is illegal;
12.5.7. if you publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material;
12.6. If Your Account remains inactive for a continuous period of 6 (six) months or more, we may close or suspend Your Account without notice. In the event of such account closure, the Terms will be terminated automatically from the date on which such termination takes effect.
12.7. Your inactive Account will be terminated with an electronic notice (or an attempted notice) using your contact details. In the event of any such termination from our side, except to the extent that such closure and termination is made in accordance with the paragraph 10 (Collusion, Cheating, Fraud and Criminal Activity) or paragraph 17 (Breach of the Terms) of these Terms, we will refund the balance of Your Account to you. If we are unable to locate you, the funds shall be remitted to the relevant gambling authority or to the Company.
13. ALTERATION OF THE WEBSITE
13.1. We may, in our absolute discretion, alter or amend any service offered via the Website at any time for the purpose of maintaining the Website.
14. IT FAILURE
14.1. Whenever unexpected system errors, bugs or problems occur in the software or hardware we use to operate the Website, we will take immediate steps to fix the problem. We do not accept any liability for IT failures which are caused by your equipment used to access the Website or errors related to your internet service provider.
15. ERRORS OR OMISSIONS
15.1. A number of circumstances may arise where a bet is accepted or a payment is made with errors from the Company's side (for example, we mis-state any terms of gambing wager to you as a result of an obvious error or data input error or as a result of a computer malfunction, as well as an error can be made by us as to the amount of winnings/returns that are paid to you as a result of manual or automated input error).
15.2. The Company reserves the right to refuse, restrict, cancel or limit any bet.
15.3. If you are incorrectly awarded any winnings as a result of any human error or any bug, defect or error in the software, or the failure of the relevant games product or the software to operate in accordance with the rules of the relevant game ("Errors"), then the Company will not be liable to pay you any such winnings and shall immediately inform the Company of the error and you agree to refund any such winnings that may have been paid to you as a result of such error or mistake.
15.4. Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of winnings that results from any Error by us or an error by you.
15.5. The Company and its respective licensees, distributors, parents, subsidiaries, affiliates and all of their officers and directors and employees will not be liable for any loss or damages which may be caused by the interception or misuse of any information transmitted over the Internet.
16. EXCLUSION OF OUR LIABILITY
16.1. You agree that you are free to choose whether to use the services on the Website and do so at your sole option, discretion and risk.
16.2. We will provide the Website with reasonable skill and care and substantially as described in the Terms. We do not make any other promises or warranties regarding the Website or the products offered via the Website and hereby exclude (to the full extent permitted by the law) all implied warranties in this respect.
16.3. The Company shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage, including but not limited to the loss of data, profits, business, opportunities, goodwill or reputation as well as business interruption or any losses which are not currently foreseeable by us arising from or in any way connected with your use, of any link contained on the Website. The Company is not responsible for the content contained on any Internet site linked to from the Website or via the services.
17. BREACH OF THE TERMS
17.1. You will be required to fully cover any claims, liabilities, costs or expenses and any other charges that may arise as a result of a violation of the Terms by you.
17.2. You agree to fully indemnify, defend and hold the Company, its white label partners and their respective companies and their respective officers, directors and employees harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result:
17.2.1. of any breach of the Terms by you;
17.2.2. violation by you of any law or the rights of any third party;
17.2.3. use by you of the services or use by any other person accessing the services using your user identification, whether or not with your authorization; or
17.2.4. acceptance of any winnings.
17.3. In cases when you are in a major violation of the Terms we reserve the right but are not required to:
17.3.1. provide you with the notice (using Your Contact Details) that you are in a violation of the Terms requiring you to stop the continuation of the violation;
17.3.2. suspend Your Account, making you unable to place bets or play games on the Website;
17.3.3. close Your Account with or without a prior notice from us;
17.3.4. withdraw from Your Account the amount of any pay-outs, bonuses or winnings which you have acquired ?as a result of any major violation;
17.4. We have the right to disable your user name and password if you fail to comply with any of the provisions of the Terms.
18. INTELLECTUAL PROPERTY RIGHTS
18.1. The contents of the Website are subject to copyright and other proprietary rights either owned by the Company or used under the license from third party right owners. All downloadable or printable material contained on the Website may be downloaded to a single personal computer only and may be printed solely for personal and non-commercial use.
18.2. Under no circumstances shall the use of the Website grant any user any part of intellectual property rights (e.g. copyright, know-how or trademarks) owned by the Company or by any third party whatsoever.
18.3. Any use or reproduction of any trade names, trademarks, logos or other creative material appearing on this website is prohibited.
18.4. You will be solely liable for any damage, costs or expenses arising out of or in connection with the commission of any prohibited activities. You shall notify the Company immediately upon becoming aware of the commission by any person of any of the prohibited activities and shall provide the Company with reasonable assistance with any investigations it may conduct in light of the information provided by you in this respect.
19. YOUR PERSONAL INFORMATION
19.2. By providing us with the information you agree with our right to process your personal information for the purposes described in the Terms or purposes of Website administration or compliance with the legal or regulatory obligation.
19.3. It is the Company’s policy to not disclose any personal information to anyone except to the employees that need an access to your data to provide you with the service.
19.4. We will retain copies of all your communications with us (including copies of any emails) in order to maintain the accurate records of the information that we have received from you.
20.1. The Company uses 'cookies' in order to provide a certain functionality of the Website. A cookie is a small text file that is placed on your computer when you access the Website, which allows us to recognize you when you come back to the Website. More information about deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling cookies you may not be able to access the certain areas or use the certain features of the Website.
21. COMPLAINTS AND NOTICES
21.1. If you wish to make a complaint regarding the Website, as a first step you should as soon as reasonably practicable contact Support Service about your complaint.
21.2. In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.
21.3. You acknowledge that our random number generator will determine the outcome of the games played on the Website and you accept the outcomes of all such games. If there is any discrepancy between the gaming results on your computer and the results on our server, the results on our server shall be final and binding. If there is any discrepancy between your on-screen display and the balance in your account, the balance held on the Company’s server is deemed to be the balance in your account and this determination shall be final and binding. You will forfeit any amounts shown to be in Your Account that result from human error or technical default.
22.1. The original text of the Terms is written in English and any interpretation of them will be based on the original English text. If the Terms or any documents or notices related to them are translated into any another language the English version will prevail.
23. TRANSFER OF RIGHTS AND OBLIGATIONS
23.1. We reserve the right to transfer, assign and sublicense or pledge the Terms, in whole or in part, to any person (without your consent), provided that any such assignment will be on the same terms or terms that are no less advantageous to you.
24. EVENTS OUTSIDE OUR CONTROL
24.1. The Company will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under the Terms that is caused by events outside our reasonable control, including, without limitation, acts of God, war, civil commotion, interruption in public communications networks or services, industrial dispute or DDOS-attacks and similar Internet attacks that may have an adverse effect ("Force Majeure").
24.2. Our performance is deemed to be suspended for the period the Force Majeure event continues and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure event to a close or to find a solution by which the Company obligations may be performed despite the Force Majeure event.
25.1. If we fail to insist upon strict performance of any of your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
25.2. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of the provisions of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the above.
26.1. If any of the Terms are determined to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Our original intent.
27.1. The Website may contain links to other websites which are also outside the Company’s control and are not covered by the Terms. The Company will not be liable for the content of any third party websites or the actions or omissions of their proprietors nor for the contents of third party advertisements and sponsorship on those websites. The hyperlinks to other websites are provided for information purposes only. You use any such links at your own risk.
28. COMPLIMENTARY POINTS
28.1. The Company rewards its loyal and regular players by giving them a possibility to gain the player points ("Comp Points") that you can transfer into Your Accounts hence obtaining real money for free to play with real bets with the possibility to win real money. From the moment you start to play and place your bet you will begin to accumulate complimentary points.
28.2. Depending on the amount of bets placed in different games that are divided into categories with the multiplier, you get a certain number of Comp Points:
- 1/200 - all slots;
- 1/400 - blackjack, poker, video poker;
- 0 – roulette.
If, for example, you play a slot machine, then by placing bets a total of 200 MBTC you receive 1 (one) comp point.
28.3. Depending on the number of Comp Points accumulated during game, you will be awarded with the certain status:
- ADVENTURER (the required number of Comp Points is from 0 to 10);
- SILVER MINER (the required number of Comp Points is from 10 to 50);
- GOLD MINER (the required number of Comp Points is from 50 to 500);
- PLATINUM MINER (the required number of Comp Points is from 500 to 5000);
- DIAMOND MINER (the required number of Comp Points is from 5000 to 25000);
- MINING EXPERT (the required number of Comp Points starts from 25000).
28.4. If you do not confirm your email address you will not have an opportunity to convert Comp-points to your money balance.
28.5. Depending on the status of the player the Company provides different Com point conversion rates to credit them to user accounts.
|STATUS||COMP POINTS||CASHBACK RATE|
28.6. Comp Points that you earn can be used as buy-in for tournaments and can be redeemed in some cases as promos on the set dates and are recorded against Your Account. You may view the available Comp Points in the Profile section of Your Account.
28.7. The Company reserves the right to remove from Your Account all accrued Comp Points dormant for a period of 6 (six) months or more.
28.8. In the event that the Company believes you are abusing or attempting to abuse a comp point or other promotion, or is likely to benefit through abuse or lack of good faith from the Terms adopted by the Company, then the Company may, at its sole discretion, deny, withhold or withdraw any Comp Point or promotion from you, or rescind any policy with respect to you, either temporarily or permanently, or terminate your access to the services and/or block Your Account. The Company shall be under no obligation to refund to you any funds that may be in Your Account other than the amount of your original deposit.
28.9. Comp points can be only accumulated when the bets are placed out of Cash Balance of a user.
29. BONUS MONEY - SUMMARY
29.1.1 BONUSES – THE DETAILS
All bonuses are based on the following rules. When you have a bonus on your account:
Any winnings that you receive cannot be withdrawn until you have met the Wagering Requirements for that bonus.
The bonus amount itself may also not be withdrawn until you have met the Wagering Requirements. In some cases the bonus is Non-Redeemable, in which case the bonus amount can never be withdrawn.
Not all bets will not count towards wagering requirements, for example low risk roulette bets. See below for more details.
Only one Bonus can be awarded for any specific event unless We state otherwise, and only one Bonus can be active on your Account at any time.
Please ensure your read all other terms below that relate to bonuses.
29.1.2 BETTING AND MAKING WITHDRAWALS WHEN YOU HAVE A BONUS
All Withdrawals depend on fulfilling all conditions specified above and the verification of all ID documents requested.
When You have met the Wagering Requirements for the active bonus, it may be withdrawn.
29.1.3 WAGERING REQUIREMENTS
The Wagering Requirements of a Bonus means the total amount of bets you must stake before the Bonus and any accrued winnings can be withdrawn. The Wagering Requirements for each Bonus are set out in the specific terms for the Bonus. The Wagering Requirement for Bonuses will be set out in the terms specific to that Bonus. Not all bets will count towards the Wagering Requirements. Bets on Blackjack, Arcade games (Heads or Better, Dice Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards Your Wagering Requirements. All other Slot games contribute 100%, Roulettes contribute 0%.
The percentage of bets that contribute towards wagering requirements may differ for other bonus offers, but this will be made clear within the terms for those specific offers. Please read the wagering requirements carefully for each bonus offer you may receive.
All the Comp points accumulated on the user`s account and exchanged to use them on the Cash Balance has 35x wagering requirements for the bonus amount.
The First Deposit Bonus of 150% has 30x wagering requirements for the bonus amount.
29.1.4 PROMOTION ABUSE
Our casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that our casino in its sole discretion deems to be abusive, we reserve the right to revoke the entitlement of such a player to the promotion.
If upon such review, the players' practices have been deemed to be "Promotion Abuse", we have the right to take the following actions, at its sole discretion, against such abusers:
We reserve the right to revoke and/or cancel any bonuses and winnings that We regard may have been redeemed by misuse of the system. Abusing player accounts may be terminated immediately.
Players found to be abusing Bonus offers may be barred from receiving further Bonuses.
We reserve the right to change the terms and conditions of any Bonus promotional offer at any time and it is the responsibility of the player to periodically check for changes and updates.